Debit Card Security
When using your chip-enabled debit card you must use your PIN to authorize transactions. Credit is not an option on chip transactions. If you don't know your PIN, please contact us to reset it for you.
Remember to check your balance on a regular basis. Federal law doesn’t protect debit cards to the same degree as credit cards when it comes to fraud. If you notify the bank within two days of discovering the card was lost or stolen, your loss is limited to $50.00. After two days, this amount jumps to $500, and after 60 days of receiving the statement with fraudulent charges, your loss may be the full amount of fraud posted to your account.
If you have any questions regarding your chip-enhanced debit card, please call:
Main Office (during business hours): 419-582-2681
After hours/ Report Lost or Stolen (available 24 hours): 1-800-500-1044
Card Activation and PIN Reset (available 24 hours) : 1-866-633-5293
CLICK HERE for tips to protecting your debit and credit cards.