Osgood Bank Welcomes R.C. to the Team

Osgood Bank is excited to welcome R.C. Heaton to our franchise lending team, bringing nearly 20 years of experience in franchise finance and a passion for helping business owners reach their goals.Throughout his career, R.C. has worked exclusively in franchise finance, serving everyone from first-time franchisees preparing to open their first location to experienced multi-unit operators looking to continue growing their businesses.

That experience has taught him that successful lending starts with strong relationships.

“What I enjoy most is helping customers reach their entrepreneurial goals,” R.C. said. “I do that by developing strong relationships with the people I work with.”

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A Familiar Name in Franchise Finance

R.C.’s familiarity with Osgood Bank actually began nearly a decade ago, when he met CEO Tony and members of the Osgood Bank team at a franchise conference.

Since then, Osgood Bank has continued to build its reputation in franchise finance — something that stood out to R.C. as he considered the next chapter of his career.

“Osgood Bank has an outstanding reputation in the franchise finance industry,” R.C. said. “I was looking for more predictability and consistency in the lending process, which I am confident Osgood Bank will provide.”

Tony said R.C.’s experience and approach to customer relationships make him a natural fit for the bank.

“We’re excited to welcome R.C. to Osgood Bank. His experience, relationship-focused approach and genuine desire to help people make him a great addition to our team.”

 

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Keeping Borrowers Informed from Start to Finish

For R.C., being a Relationship Manager means being accessible, responsive and keeping borrowers informed throughout the financing process.

“I pride myself on keeping my customers in the loop throughout the lending process,” he said.

He also encourages business owners to remember that obtaining financing is a collaborative process. A lender can help guide the process, but a borrower’s responsiveness can have a significant impact on how smoothly it progresses.

“The financing process is a two-way street,” R.C. said. “Much of the process is predicated on their responsiveness.”

In his new role with Osgood Bank, R.C. will continue doing what he has spent his career focused on: helping franchisees secure financing as they pursue opportunities to grow their businesses.

Whether someone is exploring their first franchise opportunity or looking to add another location to an existing portfolio, R.C. wants borrowers to know what they can expect when they reach out.

“Friendly and knowledgeable guidance throughout the lending process.”

Getting to Know R.C.

Outside of work, family is an important part of R.C.’s life. He and his wife have been married for 24 years and are proud parents of four adult daughters.

In his free time, you’re likely to find him golfing, reading, following sports or spending time with his family.

We’re excited to have R.C. at Osgood Bank and look forward to seeing the relationships he builds with franchise owners across the country.

Welcome to Osgood Bank, R.C.!